Renting Process

• Renting Process
• Register with Go Haven
• Search for your new home
• Accompanied Viewings
• Choosing your new home
• Tenancy Agreement
• Inventory
• Rent and Deposit
• Tenant Reponsibilities
• Completion

Renting Process

With all the horror landlord stories, an agent can certainly help to qualify legitimate landlords, ensuring you peace of mind when you choose a property and are paying bond and rent in advance. GoHaven aims to help offer excellence in all areas - reputable landlords, sound properties and trustworthy tenants. This guide will give you an insight into the renting process step by step.

Register your details with us

You can visit our office, speak to us or complete the contact form on this website. We will keep you updated of new properties via email, text or phone - whichever you prefer. We will need to know the type of property you are looking for, date to occupy from and how many will be residing in the property with you.

Searching for your new Home

With a clear understanding of your requirements we will access all properties that match your criteria: the style of the property you are after; whether it is furnished or unfurnished; whether parking space is available; the property location; and the length of the tenancy. Full details of this selection will be sent to you via text or email and you can also search yourself using our daily updated website. Property details can also be printed from this website.

Accompanied Viewings

We will endeavor to set up viewings of properties you are interested in as quickly as possible. We conduct appointments at times that suit you, between 9am � 5pm Monday to Friday and by appointment only on Saturdays, Sundays and Public holidays. Appointments can also be booked online, 7 days a week.

Choosing your new home

The rental market is more transient than the sales market and properties are snapped up more quickly, so you need to be quick in making a decision.

Once you've identified a suitable property and supplied us with details of referees, your information will be forwarded to the landlord for acceptance. At this stage references will be applied for. References required may include one from your bank or accountant to establish your financial standing. A character reference is also usually required. This may be from a previous landlord, employer or even your solicitor.

Tenancy agreement

Once the landlord confirms that they would like to proceed we will draw up the relevant paperwork, forming an agreement between both parties. A deposit may be needed to help secure your verbal agreement until the documents are prepared. We will call you in to sign the contracts when all the administration has been completed and references checked.

Inventory

An inventory of the contents and condition of the property is usually produced prior to commencement of the tenancy. This will be supplied to both landlord and tenant.

Rent and deposit

As a prospective tenant you will be expected to pay at least a months rent in advance plus four weeks rent as a deposit (bond) prior to the commencement of the tenancy (applies to professional tenants only). This will be reimbursed to you at the end of the tenancy, subject to the details of your agreement and the findings of the inventory check-out report. There will also be an application fee to compile inventory, to prepare the tenancy agreement and for taking up references. These monies are payable by direct debit, cash or bankers draft and are paid to the agent on time of contract signing.

Tenant Responsibilities

Your rights and responsibilities as a tenant are clearly set out in the tenancy agreement. These will include an undertaking to pay the rent on time and keep the property in an acceptable state. Read the agreement carefully and raise any queries with the agent before signing.

• Landlords are required by legislation (from 6th April 2007) to pay a tenant�s deposit into a separate custodial or insurance based Deposit Scheme. Either type of scheme protects tenants� deposit monies. The majority of the tenancy deposits will be held in a custodial tenancy deposit scheme.
• As the tenant, you will be expected to arrange contents insurance for your own possessions in the property. Call 01484 544300 for competitive insurance cover for your possessions.
• Unless otherwise stipulated in the tenancy agreement, you will be expected to pay for utility services such as gas, electricity, water rates, telephone and TV license during the course of the tenancy. You may also need to pay council tax (exempt for full-time students who can provide a certificate of exemption from the University).
• At the end of the tenancy, ensure you have fulfilled all the obligations as stated in the tenancy agreement, otherwise deductions may be made from your deposit. At this time the agent will conduct an inventory check and inspect the property. Provided there are no missing items or any damage, your deposit should be returned to you after the property is vacated (normally within 21 days).
• If the property is a managed let, the agent will act as a mediator between the tenant and the landlord, otherwise you will be required to deal with the landlord direct.

Completion

Congratulations, keys are now handed over and you can move in to your new home!